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Investigation Specialist

6.00 to 11.00 Years   Bangalore   25 Nov, 2022
Amazon
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaDetective ServicesGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Job summaryAmazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Customer Trust and Partner Support Team. Candidates will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.The Registration & Compliance Operations position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.The Registration & Compliance Operations will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone.Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.Key job responsibilitiesThe Registration & Compliance Operations will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone.Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department., Communication Skills Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customersProblem Solving Skills Demonstrated ability to work independently and make complex investigation decisions with little to no guidance Excellent problem solving skills Demonstrated ability to analyze problems logically Self-disciplined, diligent, proactive and detail oriented Strong time management and organizational skills Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent Excellent ability to determine situational needs and provide appropriate solutions. Excellent ability to determine situational needs and provide appropriate solutions.

Keyskills :
department managementverbal communicationspoken englishproblem solvingcompliance operationstime management

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