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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Engineering / Construction |
Functional Area | IT Operations / EDP / MIS |
EmploymentType | Full-time |
Position Summary :Performs as the first line of defense to take appropriate action toward resolving computer system problems as they appear. Detects, analyzes, and resolves system problems while minimizing impact on internal customer service. Differentiates between primary and secondary computer system failures. Based on the severity or type of event, determines what additional resources are required. Issues service interruption reports to requisite agencies.Duties and Responsibilities :
Keyskills :
customer servicecustomer relationssalesqualityreportingdisaster recoverycommunication skillsdefensehardwaredatabaserecoverybackhauloperatorsdeploymentengineeringreliabilityperformance