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Mainframe Batch Monitoring Manager

5.00 to 12.00 Years   Bangalore   23 Oct, 2023
Infosys Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    We are looking for an experienced Team Manager for the Batch Monitoring team in Mainframe Services.Team manager for mainframe batch operations is responsible to operate and run on bank mainframe batch to ensure service availability 24/7. The position holder to deliver continuous availability of critical services dependent on batch(example clearing, book keeping etc) with the help of 24/7 monitoring team.Bank business is highly reliant on the mainframe platform - it is a core global IT asset - many critical customer facing services, key regulatory reporting and financial risk systems, critical banking applications are dependent on mainframe infrastructure.Managing mainframe batch operations requires keen focus towards customer service availability, with a continual focus on building and iterating towards high performing teams. There is also a requirement to show career path to make them talent feeders to the rest of the organization. Batch Monitoring: providing 24/7 monitoring and Level 1 support for mainframe batch jobs, including the business-critical services.Change implementation: Implementing planned changes raised by developers across the bank. This involves, liaising with the change owners to understand the change plan, executing the change within the scheduled window time and co-ordination with the requestor for post implementation checkouts, raise alarm in case of issues with the change. Educate / empower the team for performing emergency changes, break/fix.Incident management: Keep a strict vigil on all incidents and tracking it to closure. Ensure adequate staffing for all major severity issues (mainframe and non-mainframe related) and decide on escalation to next level teams.Documentation: Ensure repetitive process / procedures are agreed and documented with a periodic reviewBuild team capability, look for automation of repetitive tasks, noise reduction which would free up time/ capacity to shift left high value work from batch planning team.Extensive management career within IT Operations and/or IT Delivery (preferably both)Operational experience managing an IT Delivery Organisation covering all elements of IT Delivery, including day-to-day operation and strategic developmentExperience with installation, maintenance and operations of large scale, business critical IT solutionsDocumented experience of coordinating a large number of stakeholders in a formal governance structure in very complex environmentsAn understanding of the financial industry, the financial industrys infrastructure requirements, as well as Danske Bank s objectives and resultsAn understanding of financial control, management and strategyThis functional role is responsible to build and lead high-performing teams ensuring smooth cross-border collaboration across various stakeholders and external partners. This role manages a workforce of approximately 13 team members. Primary skills:Job/Batch Scheduling->Batch Scheduler, Mainframe Operations, OPC, Console Monitoring,

Keyskills :
it deliverybook keepingrisk systemsmusic makingit operationsfinancial riskbatch planningnoise reductioncustomer servicefinancial controlregulatory reportingservice availabilityproject administrationcontinuous availabilityopcriskrestwin

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