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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!What were looking for:You will be Manager & responsible to identify critical initiatives like tools and training projects that will benefit larger TS teams and to meet strategic product or functional group goals by providing leadership, resources and support a team of individual contributors and leads to deliver value to internal and external customers.Position Summary - Support Manager will have to do an integration into customer environments using troubleshooting skills and technical knowledge to isolate, analyze and provide resolution to customer issues. Supervisory functions may include, but are not limited to, prioritizing and assigning tasks for effective use of team resources; implementing projects in accordance with project plans and budgets; responding to more complex, escalated inquiries from team members; and checking the quality of their work.Role & Responsibilities
Keyskills :
soft skillsproject planstraining needsproduct supportproblem solvingtechnical skillstechnical supportpeople managementsupport engineersbehavioral trainingleadership training