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Manager, Vendor Management, AVS EU

1.00 to 3.00 Years   Bangalore   26 Oct, 2022
Amazon
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaOperations Management / Process AnalysisFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build strong relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers. Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate., Demonstrated success managing a team with a track record of developing a high performing team. 7+ years of relevant professional experience with a focus in relationship management and negotiation skills with 3+ years of sales/BM/AM experience. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus. Strong organizational skills including prioritizing, scheduling, time management, process setup, scaling and meeting deadlines. Strong service mindset and ability to use metrics to measure service levels. Strong written and verbal communication skills. Proficiency in composing concise, accurate and appropriately targeted responses Bachelor s degree required, MBA is preferred with 1-3 years of relevant work experience from premier B-School of India Has managed critical operational processes, with end to end business responsibility. Success managing dynamic account portfolios Exposure to leveraging Machine learning in driving business decisions

Keyskills :
music makingbuild strong relationshipsretail planningroot causeprocess setuproot cause analysis

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