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MARKETING OPERATIONS COORDINATOR

3.00 to 5.00 Years   Bangalore   16 Mar, 2022
MoEngage Inc
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareSales / BD
EmploymentTypeFull-time

Job Description

    • Responsible for the day-to-day operational support for EU and US marketing team with marketing operations tasks.Required to work in afternoon shift (2PM to 11PM)
    • Help with execution of tasks related to email campaigns, campaign reporting, data management etc.
    • Advise marketing managers on standard operating procedures and best practices
    • Manage lead data flow to salesforce CRM, troubleshoot any data flow issues
    • Serve as a trusted subject matter expert on how systems work. Help with training and enablement
    • Troubleshoot issues among tools after consulting with internal team, the tools support team or by referring to the tool community pages and effectively resolving them
    • Ensure data quality and structure to allow accurate marketing reporting & attribution tracking
    • Review and continuously improve existing processes and document processes
    Qualifications :
    • Bachelors degree with 3+ years of experience in marketing operations
    • Experience with supporting a marketing team based out of US or EU
    • Ability to translate business needs into technical solutions
    • Good understanding of marketing processes in a B2B company
    • Proactive, positive, and solutions oriented with excellent customer service skills
    • Experience of working in Hubspot or other marketing automation tools
    • Basic knowledge of SFDC, do not need to be an expert but know how the system works and integrates with Marketing software
    • Knowledge of Demandbase, Drift, Tableau will be an advantage
    • Understanding of data privacy and data processing laws GDPR / CCPA / CAN-SPAM and others as applicable to marketing
    • Strong communication skills- both written and verbal- to speak, present, and collaborate with members of marketing and cross functional teams
    ,

Keyskills :
misdeliverycustomer relationssalesdocumentationcertified information privacy professionalstandard operating proceduresbig datadata flow

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