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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Medical / Healthcare |
| Functional Area | SBU Head / CEO / Director |
| EmploymentType | Full-time |
Job DescriptionWhat if, instead of a job, you had a mission A mission to create the future of healthcare alongside a team of brilliant, passionate people, on a canvas that touches billions of consumers around the world Its what we do at Practo.Practo is made up of people from diverse backgrounds, united by our mission to help people around the world live healthier, longer lives by simplifying ways to be healthy. Our culture revolves around first principles thinking that leads to daring ideas and we have the freedom and opportunity to turn these ideas into reality. We are dedicated to improving healthcare access for everyone and leaving the world better than we found it.Regional Manager : End to End ownership of diagnostic orders for home sample collection. Tracking the order movement on each stage and ensuring timely sample pick up and delivery of reports, Coordinate with vendors to close the orders.Customer Satisfaction: To Ensure a seamless experience for customers coming on platform, Train regional SPOCs and stores to follow the process.Customer Communication : To communicate with customers on Call/Chat whenever required to inform possible changes in order, resolving issues etc.Relationship Management : Maintain strong relation with the Vendors and partners to get the things done on time, train them for new and existing processes.Product : Candidate should be a quick learner, understand the complete product and tools, should be able to coordinate with multiple teams like Product, Engineering to deep dive into tech issues and resolve them.Analytics : Candidate is expected to be good in numbers, Analyse trends and issues with data and make plans to improve/resolve them.Key ResponsibilitiesFollow up with the lab/vendor for on-time pick up and report deliveryHandling test inventory and lab onboarding process.On-time updates to vendors , On time Work Order Entry, On time reports sharingShare the Manifest copy with the backend OME team.Real-time updates to Backend OME.Monitoring fleet operations and update to backend OMEHandling cancellations.Note: Candidate should be able to work for 6 days in a week(8 hrs/day),
Keyskills :
business developmentnetworkingmarketinginsurancemacromedia directorwork orderfigurative artresolving issuesfleet operationsturnfleetstoresaccessinformbackendvendorsinventoryownershipmanagement