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need for - Sr. SaaS Site Reliability Engineer

5.00 to 0.00 Years   Bangalore   31 Oct, 2022
Nokia Solutions and Networks India Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    This SRE lead position will be a key role in the ongoing success of the SaaS business and protecting customer Annual Recurring Revenue by assuring service reliability and instilling absolute confidence in service quality and security.This position will be a part of the CNS SaaS SRE center of excellence that will be responsible for:At least 5 years of operations, support, SRE, DevOps or related experience, Strong communication skills, including ability to create presentations or dashboards. Experience or familiarity with public cloud native services and components (AWS, GCP, Azure) Recover, restore, and build self-recovery capability for cloud-native services and components (AWS, GCP and Azure) Experience or familiarity with DevOps technologies (examples: GitHUB, Terraform/Terragrunt, etc) Experience or familiarity with Kubernetes and related technologies (docker, helm, k8s API) Provide technical and operational leadership over Agile DevOps practices including documentation, iteration, planning, scheduling, coordinating and executing Help devise and execute strategies for accomplishing service assurance improvements using creative and cost-effective means and methods Encourage and foster SRE contribution and input/participation in continuous service improvements both technical and procedural Collaborate with team members and peers/partner organizations to determine and define best practices that bring benefits to SRE Operations and the SaaS organization Work with Product Managers and R&D teams of SaaS applications (use cases) to determine and support service-level agreements (SLAs), service-level indicators (SLIs) and service-level objectives (SLOs) Understand that 100% reliability of component services is not expected, and failure is planned for and accepted/accounted for Partner with R&D teams of SaaS applications (use cases) and SaaS Delivery & Operations Framework DevOps to improve quality, reliability and resilience of overall SaaS capabilities Experience with ticketing systems like SF.com, Zendesk, Jira including process and even API integrations Experience with documentation management using Confluence, SharePoint and MS Teams What we offer 24x7x365 Service Assurance for SaaS applications (use cases) deployed across all public cloud hyperscaler providers that CNS SaaS will have. L1/L2 Site Reliability Engineering Operations (event & incident management, change management and execution, security and privacy compliance remediation and mitigation)Your skills and experience Bachelor s degree or equivalent experience required At least 5 years of operations, support, SRE, DevOps or related experience, Strong communication skills, including ability to create presentations or dashboards. Experience or familiarity with public cloud native services and components (AWS, GCP, Azure, OCI) Experience or familiarity with DevOps technologies (examples: GitHUB, Terraform/Terragrunt, etc) Experience familiarity with monitoring and alerting (Datadog, PagerDuty, App Perf Management, Network Performance Management) Experience or familiarity with Kubernetes and related technologies (docker, helm, k8s API) Experience with ticketing systems like SF.com, ServiceNow, Jira including process and even API integrations Experience with documentation management using Confluence, SharePoint and MS Teams Auto-recovery DevOps for continuous service improvement L2/L3/L3 Application support integration with BU and Product teams,

Keyskills :
javaacademicsacpalgorithmsandroidcenter of excellencestrong communication skillsservice qualitychange managementservice assuranceservice providers

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