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Network Engineer - TAC L1

1.00 to 4.00 Years   Bangalore   24 May, 2023
TERRALOGIC SOFTWARE SOLUTIONS PRIVATE LIMITED
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaNetworking
EmploymentTypeFull-time

Job Description

    Terralogic Hiring for Network Engineer - TAC L1Immediate Joiners only !CCNA Course Completion is Mandatory !Details :Experience : 1 Years to 3 YearsLevel : L1 EngineerShift : Rotational Shifts ( Includes Night Shifts)Job location : BangaloreWork Model: Work From OfficeTroubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues.Troubleshoot Product, Codes and Configuration issuesEnsure consistent customer satisfactionInterface with international customersTimely handoff (escalation) of cases that require technical or political to L1/L2 TACPrimary Skills:OSI layers detailed understanding of each layers function and relevant protocols that operate at each levelTCP/IP thorough understanding and clear explanation about windowing/handshake mechanism *MAC header structure and use of each fieldIP header structure and use of each fieldARP how ARP works in a Layer 2 and Layer 3 communicationMac address table fields and how a switch uses MAC table for switching decisionsARP table and how a switch uses ARP tableRouting Table fields and how a Router uses routing table for routing decisionsDHCP protocol messages (a clear understanding of DORA process)DHCP operation in layer 2 and layer 3 scenarios (server & client in same VLAN or different VLAN) *Thorough understanding of Broadcast domain and Collision DomainThorough understanding of Unicast, Multicast and Broadcast trafficThorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, LinkageThorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication)Difference between Routing and Routed protocols Good troubleshooting approach (from Level 1 to 7 of OSI).

Keyskills :
network securityfirewallcisco firewallnetgear

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