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Network NMS/NSM Troubleshooting

1.00 to 6.00 Years   Bangalore   23 Jun, 2023
Pentagon Consultancy Services
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Other SoftwareNetwork / System Administration
EmploymentTypeFull-time

Job Description

    Job Title : Network NMS/NSM TroubleshootingJob ID : hidden_mobilePosted on : 5-5-2016Designation : Network NMS/NSM TroubleshootingExperience : 1-6 yrsLocation : BangaloeSalary : Market StdClient Name : MNCEducation : AnySkills : NMS / NSM / EMS Troubleshooting, LinuxPriority : HighDescription : Role Description:Deliver high-quality technical assistance for Network & Security Manager (NSM) and Junos Space network management software.Proven experience with Network Management/Element Management Products (understanding of FCAPS, SNMP) and areas such as CLI, NMS Northbound Interfaces, XML and XSLT is desirable.Must have working knowledge of network and service management concepts, networking protocols [L2-L7] and high availability.Must have sound knowledge of Linux system level troubleshooting.Provide customer advocacy for documentation and timely resolution of issues, and for problem reproduction and escalation.Provide hardware and software technical support, including configuration assistance and troubleshooting of devices and other peripheral networking equipment.Document and reproduce customer related networking problems, and escalate the case to ATAC for timely resolution.Create FAQs/KB for knowledge transfer.Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required.Must be experienced in large scale software applications deployment, configuration [config files and script based] and debugging.Knowledge of Juniper/Net screen security devices and JUNOS based devices a plus.Juniper Networks Certified Security Associate certificate is a plus.Extensive background in internetworking, LAN, and WAN technologies required.Demonstrated ability to accurately gather information and document same in a CRM system.Ability to support 24/7Requirement: endStrong working/ conceptual knowledge of network security technologiesDemonstrated track record of providing outstanding customer service.Superior verbal and written communication skills. Ability to capture and interpret packet traces.Strong Linux knowledge is desired.Very good understanding of TCP/IP and networking fundamentalsStrong troubleshooting skills is essential for the roleWorking knowledge of Microsoft Windows (8, 7, XP, 2000, NT, 98, etc.)Apply Now,

Keyskills :
mixed medianetwork securitysecurity devicestechnical supportcustomer advocacyservice managementnetwork managementnetworking protocolstechnical assistancewritten communication

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