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Network Security Specialist

2.00 to 7.00 Years   Bangalore   12 Aug, 2022
NTT Global Delivery Services Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BDNetwork / System Administration
EmploymentTypeFull-time

Job Description

    The Network Security Senior Specialist would work on Requests, Changes, Incidents and Problem records to support our customers network security environment.Will provide technical escalation to L2 support engineers Provide Oncall support for high severity incidents in a 24x7 environment. Detect security issues, create customer tickets and manage problems until closure. Act as point of escalation for the Network Security team and collaborate with internal NTT Data services support teams to ensure timely resolution of issues. Ensure that Service Level Agreements and operational standards are met. Perform system maintenance, checkups and maintain current documentation. Provide resolution plans for device issues. Propose service, process and technical improvements to management. Drive for results, ability to grasp complex issues to arrive at optimal solutions Strong ethics and integrity Flexible to changing needs of customer , account and team Excellent customer facing communication skills, customer support and knowledge of ITIL best practices. ITIL certification is a plus.Mid-level experience and proved knowledge in atleast 3 of different network security products likes Firewalls (Cisco, Palo Alto, Juniper), Content Filtering (Bluecoats, Websense, McAfee Web gateway) and IDS/IPS Mid-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.) Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory. At least 2 mid-level certification in Network security from any of the vendors like Cisco, Palo Alto, Juniper, McAfee, BlueCoat, SourceFire (PCNSE, CCNP Security etc). Candidate must possess good time management skills to properly manage operations duties and other task that will assist in the optimization of the Network Security team Clear understanding of Windows and Linux operating systems.Basic Qualifications: 6+ years of network troubleshooting experience and at least 2 years Network Security administration and design experience Bachelor s degree or equivalent experience.Job Segment: Cisco, Linux, Network, CCNP, Technology ,

Keyskills :
network securitycustomer relationsfirewallsnetworkingdata servicesccnp securityservice leveltime managementcustomer supportmanagement skillscontent filteringsupport engineers

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