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Onboarding Analyst - Team Lead

5.00 to 0.00 Years   Bangalore   14 Feb, 2023
JPMorgan
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaStatistics / Analytics
EmploymentTypeFull-time

Job Description

    Job Summary The CBCO group is seeking an Implementation Specialist that will work closely with our business partners and be responsible for coordinating all aspects for Card and Cash Management set ups. The Implementation Specialist will handle a high volume of simultaneous requests.You must follow the below responsibilities and meet the eligibility Criteria Job Responsibilities
    • Manage clear expectations and understanding by establishing clear timelines and managing documentation requirements
    • Exhibit ownership of on-boarding experience and client satisfaction
    • Ownership of internal communication and status updates
    • Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution
    • Demonstrate creative problem solving and solid judgment/decision making
    • Exhibit adherence to policy and procedures and meet or exceed established Service Level Agreements.
    Eligibility
    • Graduates with minimum of 5 years of experience.
    • Demonstrated problem solving ability through interaction with internal and business partners
    • Exceptional verbal and written communications skills. Communication is paramount.
    • Ability to independently manage conflict and mobilize internal resources to resolve issues.
    • Knowledge of TS & CB Products and Operations will be an added advantage.
    • Ability to grasp/learn new products/audits which are currently not in scope.
    ,

Keyskills :
service levelcash managementsetcashbusinessconflictadherenceownershipmanagementoperationsonboardingmilestoneseligibility

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