skillindiajobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Operations Manager

7.00 to 12.00 Years   Bangalore   04 May, 2023
Infosys Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

    Must possess High Impact communication in verbal and written. Sound knowledge in MS office applications. Ability to exercise discretion and good judgment in making decisions, act independently and effectively on complex problem resolution. Able to clearly articulate decisions with appropriate reasoning to the customer. Need flexibility in shifts and should have track of multiple cutoff timings. Ability to deliver multiple reports as defined in SLA Planning and Organizing skills to manage the team Handles/ Helps in resolving escalations at the process level in order to ensure High customer satisfaction Driving outcome from daily huddles, provides training on processes to the team in order to ensure delivery predictability Experience in Retail Banking Review Service Quality Plan and put right controls/review for the process Should be able to drive work as per SLA and process compliance with all business rules and regulatory directives Customer complaints/escalations handling and Ensure timely intervention and resolution Strong Stakeholder management and prior experience in managing the same. Must possess knowledge on Card Disputes and Payments Investigation Advising Client operational head on the potential risks of a project. Describing and estimating the risks affecting the business. Implement strategies to minimize the exposure to any risk. Post Graduate with Finance Background MBA, MCOM Minimum of 10 years relevant experience in Credit Card Disputes and International Payment Payments. Location - Bangalore Experience - 10 + years Education - Post Graduate with Finance Background MBA, MCom Shifts - Flexible,

Keyskills :
customer relationsmarketingmanagementretail bankingbusiness rulesoperational headprocess compliancecustomer satisfaction

APPLY NOW

Operations Manager Related Jobs

© 2020 Skillindia All Rights Reserved