People Experience Partner

Job Description

Reports to: People Experience Manager, UniOpsScope: People Partnering for UniOps specific to Service lines (~5-6 service lines)Location: Bangalore UniOpsBusiness Context and Main Purpose of the JobUnilever Operations (UniOps) is a global business unit that entails the company s shared business services, and consists of Employee Experience, Commercial Experience, Finance & Procurement Operations, Information & Analytics, IT services, Information Management Services Supply Services & Enterprise Operations.Mission - To provide excellent employee experience in the geography (India) which enable Unilever to sustain growth in the market by

• Putting the business goals at the heart of what we do
• Leveraging compliance, safety standards and best practice operations across Unilever to meet employees needs
• Making more possible everyday as an integral part of our way of working
• Building a continuous learning organisation that enables our people to give their best
• Developing harmonious stakeholder relationships

The key benefits from UniOps are expected to be:

• Better unified employee experience by delivery of integrated service and business partnering
• End-to-end process guidance and ownership of the employee life cycle.
• Effective people policies through standardisation, simplification, process harmonisation & scale leverage.

The incumbent will be the People Experience partner for service lines specific to UniOps (managing a white collar employees (WL1A to WL4) of ~400 empls) and will be a subject matter expert in handling people partnering & experience . The role will require working with internal cross functional team members of People Experience Organisation, business leaders, employees, and related stakeholders in the assigned service lines. Some of the key aspects of the role are:

• Collaborate with leaders to carve out a hiring strategy and create a high-performance culture by creating and implementing team and organizational design solutions.
• Thorough knowledge of people policies across Unilever India, process flow understanding involved in various stages of employee life cycle to provide utmost guidance
• Lead People and Capability Development to ensure the organization is always fit to compete in the marketplace
• Working with HRBPs of the businesses to support execution of the FTE management, Onboarding, Offboarding, Moves, Attrition, International Assignment, Employee Engagement for India based employees (WL1s and WL2s)
• Facilitate Performance agenda and talent discussions for promotions, successions by driving DPFs for WL1s and WL2s
• Operational user knowledge of tools such as workday, power BI dashboard and knowledge on Sales force creation for the People ops team for ensuring payroll interface
• Being the first point of contact and provide operational support for all people topics in the service lines assigned
• Responsible for handling employee matters at first level related to grievances or COBP conflicts in line with Unilever compliance

Main Accountabilities

• Manage operational matters of business service linesDay to day engagement with managers, employees, HRBPs and PEO team
• Delivering value to business in conjunction with the people strategy agenda
• Support stakeholders in professional manner ensuring that appropriate guidance is provided as well as issues are identified and resolved

Direct Reports:

• None. Close working with HRBPs, Data specialist and People Experience/Operations team

Key Interfaces:

• HR Business Partners
• Data specialist
• People Ops Team
• Business managers /leaders
• Talent advisors
• Other stakeholders based on the scope

Critical success Factors for the JobKey Skills:

• Strong interpersonal skills
• Business acumen and high integrity
• Have strong relationship building skills and working with cross functional teams and become a trusted partner to the functional leadership team
• Be a strong networker with problem solving capabilities, able to deliver through others, working through HR Colleagues
• Expert level knowledge of people operation standards in complex environment and foster best practices
• Data interpretation, analysis, and Presentation skills
• Action oriented, Go getter attitude and collaboration
• Effective stakeholder management

Relevant Experience:University Graduate in HR discipline (or similar relevant education)Prior experience

• Minimum of 3+ years hands on HR domain experience but strongly inclined and passionate about business partnering
• Must have hands on experience in dealing with employee life cycle processes
• Knowledge of MS office tools, awareness of labour laws
• Experience in handling and resolving employee greivance issues etc would be added advantage

Leadership Behaviours: Should meet expectations on the Standards of Leadership behaviours relevant to the WL of this job.Others:Lead additional stretch Projects /Initiatives specific to the function /services as applicable,

Keyskills :
ms office toolspower bims officelife cycleit serviceslabour lawsprocess flowservice linesproblem solvingbusiness services