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Post for - Investigations Specialist

2.00 to 4.00 Years   Bangalore   04 Jan, 2023
Amazon
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BDGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Amazon.ins Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance of Amazon s shipping and customer service. FBA is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon.ins customer centric focus applied to the Merchant experience. The Investigation Assistant will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met., Exceptional analytical and data gathering skills. Experience problem solving, including the ability to recognize non-obvious patterns and make decisions in ambiguous situations. Strong prioritization and time management skills, with a high degree of flexibility. Experience prioritizing multiple tasks of competing priority with the ability to meet deadlines. Ability to maintain high levels of confidentiality and data security standards. Strong attention to detail and the ability to work independently in a fast-paced and rapidly changing environment. Effective, clear, and professional written and oral communication skills. Experience with Microsoft Office, including Outlook, Word, and Excel. Associates Degree or equivalent work experience. Willing to work overtime and weekends, if required.
    • Excellent team player capable of learning and sharing knowledge in a team environment.
    • Knowledge of FBA.
    • Comfortable working on excel, using pivots and using basic level of automation.
    • Basic knowledge of SQL.
    • Experience in either of Investigations/Payments/Security or Banking domain.

Keyskills :
time managementcredit operationsteam performancesystem supportcustomer centricmicrosoft office

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