Post for UXD Content Design Internship

Job Description

UXD Content Design InternshipPosting Location : Location US-NC-RemotePosting date 3 days ago(12/19/2022 5:21 PM)Job ID 97967Workday ID R-030048 About the job The UXD team helps make Red Hat products easy and enjoyable for all people to use. Our global team of researchers, designers, content designers, and developers work together to bridge the technical world to the human world with intuitive and approachable product experiences. While each of us has unique skills and talents, we all agree that the best ideas come from diverse minds and fresh perspectives. Whether we re collaboratively supporting Red Hat s product portfolio, exchanging ideas in upstream communities, or crunching code for PatternFly (Red Hat s open source design system), our focus on teamwork, empathy, and transparency play a key role in building products our users love. What you will do
• Collaborate with designers, product managers, researchers, technical writers, and other product group stakeholders through user flows and journey mapping sessions to plan, write, and iterate microcopy at all relevant points in the user flow.
• Participate in user research to develop a deep understanding of the customer and our personas, and test microcopy with users. Apply user insights to microcopy decisions.
• Maintain microcopy health through audits, string database maintenance, and regular updating.
• Evaluate microcopy effectiveness through KPIs such as user engagement and feedback.
• Assist with building learning experience strategies so that users can easily find and use learning content to reach their product goals.
• Maintain and contribute to PatternFly s UX writing style guide and component design guidelines. Update and revise the style guide based on user research findings and team feedback.
• Maintain and contribute to PatternFly s documentation and website content.
• Contribute to building an identity and brand awareness for design at Red Hat across community channels such as blogs, websites, presentations, The Source, and social media.
• Support the UXD Research team in building relationships with participants, creating research materials (such as surveys), and publicizing their work across Red Hat.
What you will bring
• This internship is open to students who are graduating in 2hidden_mobile.
• Currently pursuring a degree in English, Communications, Journalism, Marketing, or a related field.
• Skilled at collaborating with people of various talents, personalities, and professional backgrounds.
• Able to combine creative and analytical thinking to craft engaging experiences that support user goals and business strategies.
• Skilled writer who s comfortable creating content in a variety of formats.
• Can quickly learn how to use new technologies.
• Have a writing portfolio.
Preferred qualifications
• Familiarity with the UX industry and design best practices
• Experience writing microcopy or website copy
• Experience with open source software and design systems
• Published writing across blogs, websites, and other channels
#LI-NH1Interested in this job ApplyApplyShareSorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeedAbout Red HatRed Hat is the world s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.Benefits
• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.Diversity, Equity & Inclusion at Red HatRed Hat s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.Read our complete Statement of Commitment to Diversity, Equity, and InclusionEqual Opportunity Policy (EEO)Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.Visit the Equal Opportunity Employment PosterVisit the Pay Transparency and Nondiscrimination ProvisionRed Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.,

Keyskills :
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