Principal Devops Engineer

Job Description

*Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems.Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience., *About Oracle Integration Cloud ServiceOracle s Integration Cloud Service is an hourly or monthly subscription based Cloud solution where you can easily create integrations between Cloud applications, (public) webservices and on-premise applications. It has a standard library of Cloud & On-premise connectors which includes Oracle SaaS applications, but also connectors for the Messaging Cloud Service and industry standards like SOAP and REST.Oracle Integration accelerates your modernization and digital transformation project delivery by eliminating barriers between business applications through a combination of machine learning for best practice guidance, a library of prebuilt adapters, and process automation examples.For more information please visit http://www.oracle.com/integrationIntegration Cloud Operations, DevOps As an Oracle Integration Cloud DevOps team, your role is to Provide Support to Oracle Cloud Customers to ensure their service availability and enable good response time for their requests.It includes resolving product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up with Product / Service development teams to ensure resolution, and also proactively monitoring for possible issues.You will also maintain, administer, monitor and report the state of large-scale Oracle Cloud Infrastructure, being responsible for its high availability and best possible performance.Working as part of Ops shift, you will be part of the 24/7/365 Oracle Integration Cloud Operations team with the mission to maintain and enhance the global cloud environment.Essential Duties and Responsibilities

• Perform shift DevOps coverage managing Global Integration Cloud Service
• Provide on-call support 24/7/365 for Integration Cloud Services
• Fulfil incident requests from internal and external customers surrounding the management of Integration Cloud within applicable Service Level Objectives
• Follow standard operating procedures and policies in administering the Integration Cloud Services.
• Execute approved changes during change windows
• Remotely deploy, configure, troubleshoot and optimize hardware
• Contribute to the Oracle DevOps toolchain through Java, Python, Ansible and bash scripts
• Monitor and test system performance and provide performance statistics and reports
• Recommend and execute modifications to Service in order to improve efficiency, reliability, and performance
• Participate in project delivery aimed at increasing capabilities around monitoring, notification, configuration and deployment of servers and applications within Oracle Integration Cloud Service.
• Coordinate with network engineering, security, business application, and database administration functions to ensure availability, reliability, and scalability of the service to meet business demands

Required Knowledge, Skills, Abilities, and Background

• BS computer science or Equivalent Qualification and 8+ years equivalent work experience
• At least 2 years exp in Cloud technologies such as Oracle Cloud, AWS, Azure, etc
• At least 2 years production exp. in supporting any Unix-like operating systems (Linux/Unix/Solaris) and middleware
• Working knowledge of web applications, http requests/responses, headers, response codes, Basic web development experience a plus.
• Basic System Administration, Shell scripting with Perl/any Shell, Functional knowledge of SQL*Plus
• Ability to communicate well at all levels; Strong organizational skills; Self-motivating; Ability to work in a team environment; Ability to learn new skills quickly with little supervision
• Additional Skills (preferable) includes Database Administration, Networks, Understanding of IP networks, ability to analyse and monitor network traffic, DNS
• Prior experience in Technical Support is a plus, ITIL (training or certification) or IT Service Management is a plus
• Good technical knowledge of current network hardware and standards
• Hands-on hardware and software troubleshooting experience

Required Personal Attributes

• Strong understanding of the organization s goals and objectives
• Good written and oral communication skills
• Good interpersonal skills
• Ability to present ideas in business-friendly and user-friendly language
• Highly proactive, self-motivated and directed
• Keen attention to detail
• Proven analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment

Preferred Knowledge, Skills, Abilities, and Background

• Certification(s) in a Linux Administration in any distribution
• Certification(s) in a Oracle Database Administration
• Certification(s) in a WebLogic Administration
• Prior experience in mission-critical support role
• Prior hands-on experience with Java/Python Development
• Experience with Jenkins/Hudson or other continuous integration environments
• Experience with GIT
• Experience with Oracle Linux/Solaris
• Experience with virtualization frameworks such as Docker, VirtualBox, OVS/OVMM
• Experience with Ansible and Kubernetes is a big plus

Work Conditions

• On-call availability, including nights, holidays, and weekends
• Shift/On-Call schedule may require office work outside of standard business hours.

Keyskills :
linuxjenkinsgitmavenautomationit service managementstandard operating proceduresweb servicesfollowing upservice levelshell scriptingweb developmentoracle database