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Program Manager, RBS Tech

3.00 to 8.00 Years   Bangalore   27 Oct, 2022
Amazon
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareProgramming / Scheduling
EmploymentTypeFull-time

Job Description

    Job summaryRetail Business Services (RBS) supports Amazon s Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine/Deep Learning and human workforces to scale execution of the tasks. RBS tech team also develops tools and technologies to support 100% WFH for operational teams.A successful candidate will have an established background in driving a complex program portfolio with considerable impact, excellent program management, problem solving and communication skills and be comfortable interacting with technical and non-technical stakeholders at all levels. The candidate should have a history of driving deep insights from complex data, have exceptional business judgement including financial acumen to quickly assess the viability of key decisions, ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to success in this role.Key job responsibilities Experience of managing complex business processes at scale. Drive end-to-end high impact and high visibility programs that impact WW Retail and hence customer experience on Amazon Strong communication and influencing skills with an ability to deal with a fast-paced environment. Experience in defining, developing and using metrics to drive the vision and manage the business. Analyze data and dive deep into processes to derive insights for enhancing systems Ability to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains. Liaise with tech, product, ops and category teams to ensure timely deliverables for key projects Ability to work effectively & independently in a fast-paced environment with tight deadlines. Write compelling business documents and drive outcomes for senior leadership at Amazon,
    • 3+ years experience in program or project management
    • Experience defining program requirements and using data and metrics to determine improvements
    • 3+ years experience working cross functionally with tech and non-tech teams
    A successful candidate will need have a developed skill-set in the following areas: Strong process and Tech orientation; ability to find efficient solutions to problems and automate tasks. Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets. Ability to drive implementation and adoption of key programs / initiatives. High bias for action . Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule.

Keyskills :
managementproject managementagileprogram managementdelivery

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