| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
regional engagement lead in bengaluru / bangaloreJob Description - Regional Engagement LeadKey Purpose|Manage Customer Engagements for a Zone ---|--- Responsibilities|Own end to end customer relationship from delivery perspective for aparticular ZoneCoordinate with respective team leads within and outside delivery teams toensure that platform capabilities are delivered as per the requirements andenhancements are prioritizedDefine delivery processes specific to customer, if needed, and improveregularlyCreate and execute customer training planAddress customer issues and escalations. Act as second level escalation pointRegular Status reporting to customers and the leadershipMake customers aware of various platform capabilities and encourage them toleverage the sameWork with partners as needed for delivering the functionalityManage a large zonal delivery team Experience and skill-set requirements|Work Experience : 10+ yearsAres: New IT Products and Platform DeploymentsEducation: Graduate / Post Graduate / Engineering / MBASkills: Strong delivery experience in IT products and platforms, Excellentcommunication skills, Excellent leadership skills, Ability to build customerrelations, Understanding of IT delivery methodologies like Agile, Excellentinterpersonal skills, Excellent knowledge in using MS Office, Understanding ofproduct/platform deployment cycle/tools used, Understanding of few businessdomains of small and medium enterprises, Managing teamsLanguage: Proficiency in English Work Location|Travel Required skillscustomer engagement, IT delivery qualificationB.E/B.Tech,
Keyskills :
access managementchange managementdeliveryincident managementms officeit deliveryleadership skillscustomer relationshipagileenglishtrainingreportingleadershipdeploymententerpriseengagementcerner