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Robotics Process Automation Senior Developer

1.00 to 2.00 Years   Bangalore   09 Oct, 2021
Nokia Solutions and Networks India Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

  • The Robotics Process Automation Senior Developer / Tech Lead DevOps Support (L2) position in Nokia ST DO EA AO Automation Support shall be a team player and responsible to develop , test, deploy and support delivery and run of complex RPA automation sprints , hands-on technical issues resolution , support the RPA automation production sprints in quick turnaround time , deliver bug fixes and Change requests in a timely manner on 24 x 7 Support window.
  • Proven expertise in process automation and deliver resolution on complex issues and challenges experienced by RPA automation Sprints in quick turnaround time
  • Support and delivery RPA platform service global SLAs and KPIs in 24 x 7
  • Efficient and quick problem solving skills required in supporting RPA automation sprints in operation on a day-to-day basis covering Blue Prism , Automation Anywhere, SAP Scripts, Excel macros, .NET, C#, SQL Stored Procedure, ABBYY, Python, Power BI and providing timely responses and solutions as required
  • Supporting existing processes and development / deployment of change requirements as part of a structured change control process
  • Develops and support automation processes as per the technical design document (TDD) to meet the defined requirements
  • Providing architectural control over solution designs to ensure consistency and continuity across the delivery
  • Complies with and helps to enforce design and coding standards, policies and procedures
  • Analyzing, understanding and documenting the business processes in detail where required
  • Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand
  • Update PDD/SDD/TDD, Operating manual, UAT TC and support documents as required
  • Own end to end delivery of new RPA sprints or change request as per design document
  • Identify and deliver potential knowledge articles
  • Identifies the defects in production that are traced back to process design, dev phases and ensures quality of coded components by performing thorough unit testing
  • Works collaboratively with teams during the product test and UAT phases and ensure the quality code and solution delivered as per SDD and TDD
  • Reports status, issues and risks to management on a regular basis
  • On time quality delivery for assigned activities as per defined SLA
  • Participate in automation delivery performance reviews with relevant internal stakeholders & business teams
  • Receive KT for new RPA automation production sprints and provide feedback on design & support documents as per structured handover to support process & it s SLAs
  • Communicating with BP and AA on software related issues, suggested improvements and participating with other users in the Blue Prism & Automation Anywhere community.
  • Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.
  • Creating and documenting test procedures and scenarios for the pre-UAT phases
  • Follow Incident, Change and Problem Management process
  • Participate in problem analysis and identify potential impact and resolve
  • Proven Experience in Customer escalation Management is absolutely essential
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Keyskills :
javajquerysql serversqlenvironmentend to end deliverycustomer escalation managementsap scriptsmusic makingprocess designchange controlproblem solvingchange requests

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