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Sal upto 30K- Voice and chat.

0.00 to 4.00 Years   Bangalore   24 May, 2024
Wroots Global Private Limited
Job LocationBangalore
EducationNot Mentioned
Salary< Rs 50,000 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    International client hiring for Search Engine Platform!Position: International Customer Voice Support (Transaction-related)Responsibilities:
    • Provide exceptional customer service and support for international customers.
    • Handle inbound and outbound calls to resolve transaction-related inquiries and issues.
    • Assist customers with order placement, payment processing, refunds, and cancellations.
    • Investigate and resolve transaction problems or discrepancies.
    • Document customer interactions and maintain accurate records.
    • Follow established guidelines and security protocols.
    • Escalate complex issues to appropriate teams.
    • Stay updated on product features and policies.
    • Strive to exceed customer expectations and ensure satisfaction.
    • Meet performance targets and collaborate with cross-functional teams.
    FEMALES preferredQualification: Graduates only (must have all marks cards)Exp: 0 -1 yr in Customer support
    • Languages: English and Hindi (Spoken)
    Shifts: RotationalCabs:2 waysLocation: Gurgaon - WFO!Rounds- VirtualDaily interviews and joining date weekly. call now!Please reach out to Soni@hidden_mobile for any info.

Keyskills :
email supportchat processdomestic callingdomestic bpointernational call centerinternational voice processvoice processinternational bpovoice support

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Sal upto 30K- Voice and chat. Related Jobs

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