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Sales Coordinator

1.00 to 3.00 Years   Bangalore   28 Aug, 2023
FUTURES AND CAREERS
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.5 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaBack Office Operations
EmploymentTypeFull-time

Job Description

    Roles & Responsibilities:
    • Receive enquiries from the Sales & Marketing Department or from the Client directly;
    • Understand & analyse the Customer requirements;
    • Develop the solution/sales proposal based on the Customer needs;
    • Prepare a specific quotation precisely based on the requirement;
    • Close the sale or deal with the Customer;
    • Follow-up with the Customer for the Purchase Orders;
    • Prepare & send Order Acknowledgement to the Customer;
    • Maintain & update Customer records;
    • Update Customer POs in ERP on a daily basis;
    • Create Sales Order & Work Order & handover to Production;
    • Coordinate with Engineering for creating new part number;
    • Coordinate with Logistics for Labels, Packing Slips & Shipment pickup arrangement;
    • Coordinate with Accounts for preparing Invoice;
    • Create Web Invoice for specific Customers like TE, USA;
    • Update tracking no & invoice details in ERP;
    • Attend to Customer mails on a daily basis;
    • Sample requests to be updated in ERP;
    • Update Customers whenever Order is delayed providing appropriate reasons;
    • Maintain records/reports as per ISO requirements;
    • Work non-traditional hours on weekends and holidays during exigencies;
    • Any other task assigned by management;
    • Reporting to Director (Sales & Marketing)
    Key Result Areas/KRAs (annual evaluation across entire Company):
    • Manage complete presales & post sales order processing activities;
    • Service existing Customers and obtain repeat orders;
    • Develop new business opportunities;
    • Advertise new products launched with existing & new Customers;
    • Prepares reports by collecting, analyzing, and summarizing information;

Keyskills :
order processingfollow upssales support

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