Securities Lending Account Manager (Hybrid)

Job Description

About Northern Trust: Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world s most sophisticated clients using leading technology and exceptional service.As a Northern Trust employee (Partner), you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve.Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you would benefit from adjustments for any part of the employment process, please inform the recruiter to discuss your individual requirements.We strive to have a globally diverse workforce where engagement and inclusion drive business excellence. We believe in the power of collaborative partnerships and are proud to work with a number of organisations across EMEA who provide us with ongoing knowledge, education and insights to support our efforts.We monitor our progress by participating in market benchmarks which assess industry best practice and are delighted to have received a Silver Award from the Mind Workplace Wellbeing Index over two consecutive years, and a Gold Award from the UK Ministry of Defence Employer Recognition Scheme. General paragraph to outline team and role The team is responsible for the servicing and sales within Northern Trusts Securities Lending Program for all clients within the EMEA (Europe, Middle East and Africa)This is a fantastic opportunity for someone wishing to grow their career and obtain first class experience within a fast paced, dynamic team. Previous experience in Securities Lending is preferred but not essential as training will be provided.The primary focus of the role is to act as a main point of contact for all client queries. Such responsibilities include, but are not limited to, those listed below:- Coordinate day to day account administration ensuring all client queries and deliverables are met; - Onboarding of new clients to the Securities Lending programme; - Supporting Relationship Managers with service reviews; preparation of presentations; meeting agendas and client call reports; - Coordination of client training; - Project management of restructure or transition activity; - Conduct periodic reviews of static data, investigate and reconcile discrepancies - Day to day collaboration with outsourced processes and personnel - Proactively work with clients to automate manual processes and minimize risk where possible - Collate client and prospect information for revenue assessment - Maintenance of client legal filing; documentation requirements; service level agreements and client account sheets; - Support for Account Managers in other regions; and - Identify process improvement opportunities and operating efficiencies.The key responsibilities of the role include: - Ability to work under pressure in a fast paced environment; - Attention to detail; - Time management; - Ability to communicate with a range of stakeholders; - Ability to develop strong professional and personal relationships with external and internal contacts; - Creative problem solving skills, with the ability to identify, recommend and implement solutions; - Strong numerical and data analytical skills; and - Advanced Access, Excel, PowerPoint and Word skillsWorking with Us: We d love to learn more about how your interests and experience could be a fit with one of the world s most admired and ethical companies. In return, we will support you with your personal and career goals in a number of ways:Financial Life Assurance, Disability Plan, Pension/ Gratuity, Annual Pay ReviewWork Life Balance Flexible Work Options, Incremental Annual Leave, Community Volunteer DaysHealth & Wellbeing Private Medical Insurance, Active Sports & Social clubs (lunchtime and after-work groups), Employee Assistance ProgramProfessional Development Clear Career Path, Education Assistance, Recognition Programme, NT University (wide range of online, virtual & in-house training options) and employee-led Business Resource Councils dedicated to diversity and inclusion initiatives.And Finally We hope you re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.#LI-HybridAdditional Information,

Keyskills :
creative problem solvingproblem solvingservice levelstatic data