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Senior Associate

3.00 to 6.00 Years   Bangalore   22 Mar, 2021
Ernst & Young
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

Job purposeYour main objective is being responsible for matching tax compliance client-serving personnel with available hours of work within a specific segment; being aware of the scheduling and workflow process of the team, preparing reports, timely escalation of issues; Resolving scheduling conflicts. You will have to work closely with customers (counter parts of Resource Management Team in US or any other region).Your client responsibilities

  • Matching of resource needs with availability and skill sets
  • To balance workloads
  • To identify and escalating scheduling issues
  • To suggest alternatives for schedule conflicts
  • To support management in decision making with Product Line reports
  • To facilitate professionals to get ECF and Gosystem access
  • To share the work load with in the team
  • To establishing contacts with counterparts
  • Overall responsibility of smooth functioning with respect to scheduling of an aligned product line.
Technical skills requirementsWe are looking for the candidates with the following: (Qualifications)
  • At least 3-6 years of relevant work experience
  • Any Bachelor s Degree
  • Experience in Task Scheduling / Transaction Processing / Data Management / WFM is desirable
Reporting profile:
  • Process oriented, Data extraction & Analyse need to be proficient on MS excel, PPT. Involves reporting, data sharing frequently to internal leadership or any stakeholders
  • Good communication with strong technical knowledge
  • Experience / knowledge on Power BI, Macros, VB would be an add on
Scheduling Profile:
  • Involves lot of communication with different people / internal stakeholders or leadership
  • Excellent communication, need to have Assertive approach
  • Team player & Innovative
  • Meeting / Status update calls with various regional stakeholders
You will need to:
  • Possess good analytical skills - detail oriented
  • Possess good communication skills, both oral and written
  • Be familiar with Microsoft applications and working knowledge of excel
  • Have a good attitude - should be committed to the work
  • Be a quick Learner
  • Show commitment and ownership
,

Keyskills :
customer relationsinsurancequalitysalesmispower bidata sharingtax compliancedata managementdata extractionanalytical skillssupport managementresource managementcommunication skills

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