skillindiajobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Senior Consultant - SMS Compliance & Deliverability

2.00 to 5.00 Years   Bangalore   25 Oct, 2022
MoEngage Inc
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaFinance / Accounts / TaxGeneral / Other Software
EmploymentTypeFull-time

Job Description

    MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site massages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and engage consumers with personalized communication at every touchpoint across their lifecycle.Fortune 500 brands and Enterprises across 35 countries such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, Bigbasket, and Sharechat use MoEngage to orchestrate their cross-channel campaigns and engage efficiently with their customers sending 50 billion messages to 500 million consumers every month!Our vision is to build the world s most trusted customer engagement platform for the mobile-first world.We promise to care about your customers as much as you do. And that justifies our top ratings for service and support in Gartner Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports. We have also been recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic. As part of the Engineering team at MoEngage, here are some things you can expect:Responsibilities:
    • Customer Onboarding - Help customers end to end with Sender Provisioning, Template registration (when applicable) etc. Own the process and improve over time
    • Message Delivery Consulting - Understand our customer s business needs and recommend best practices for message delivery, content strategy and reputation data around SMS/MMS. Work closely with customers to achieve their delivery & content goals. Proactively track message delivery analytics to inform, help and guide our customers on any changes/improvements required &/or new opportunities.
    • Work closely with Messaging Partners - Manage relationships with MoEngage Messaging partners to resolve any customer issues and identify avenues of improvement for customers & product.
    • Keep track of Regulatory Changes - Keep track of regulatory and compliance related changes, understand and generate content with marketing to educate customers, plan and revise processes, as and when required.
    • Subject Matter Expert for Product - Work with the product team to ensure adherence to regulatory standards and compliances. Designing / productizing the best practices around SMS / MMS configurations.
    Experience & Skills Required:
      • 2-5 years of experience in consulting or supporting customers on SMS/MMS messaging across NA, EU and Asia
      • Understanding of SMS/MMS regulatory frameworks and standards for US/Canada &/or India (like CTIA, CAN-SPAM, CASL, GDPR, TRAI).
      • Understanding of concepts like 10DLC, Short code, Toll-free, number porting, DLT.
      • Excellent written and verbal communication skills.
      • Enjoys working with numbers and solving complex problems.
      • Good to have:
        • Knowledge of other channels like RCS, Whatsapp, ABM & Emails
        • Understanding of MarTech products
    At MoEngage, we are passionate about our team and technology - see below to know more about us and technology.We handle more than a billion messages everyday. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world class technology team.,

Keyskills :
customer relationscontent strategysapsalescertified information privacy professionalcloud computing

APPLY NOW

Senior Consultant - SMS Compliance & Deliverability Related Jobs

© 2020 Skillindia All Rights Reserved