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Senior Principal Engineer - Product Support

10.00 to 14.00 Years   Bangalore   10 Nov, 2022
Dell
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    As an Senior Principal Engineer (IPS), you will be a part of a team in a very fast paced, agile environment that requires strong technical ability, flexibility, sound judgement and creative thinking.You will:
    • Demonstrate subject matter expertise and ability to deploy, monitor and troubleshoot Dell s Telecom products portfolio for our Telecom Systems Business
    • Diagnose product issues and engage in triaging, resolution tracking, and performance tuning
    • Work alongside product engineering and engage in innovative solutions that contribute to continuous process improvement for achieving strategic business objectives
    • Mentor team members and provide leadership role in team initiatives and best practices
    Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role:Essential Requirements
    • 13 18 years of total experience with 10+ years of software product support experience
    • Strong problem-solving and analytical skills with first-rate customer focus and excellent communications and interpersonal skills
    • Experience in log analysis & troubleshooting, conducting RCAs, escalation management and documentation
    • Experience with Windows/Linux/ESXi/Virtualisation configuration, optimisation, and troubleshooting of Networks and Servers
    • Basic programming experience
    Desirable Requirements
    • Experience in Telcom industry at a service Provider and/or equipment vendor in wireless and wireline (previous 3G/4G) and 5G experience is a plus (especially in ORAN)
    • Experience scripting with PowerShell, Bash, or Python.
    • Knowledge of VMWare (TCP, Tanzu), Red Hat OpenShift, AWS, Azure, SQL, Containerisation, Kubernetes, Knowledge of system orchestration products using protocols like Redfish/WSMAN to manage Servers and REST/SNMP/CLIs to manage networking devices
    ,

Keyskills :
commissioningpipingproposal writingcable routingcathodic protection

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