Senior Professional Information Security (51001054)

Job Description

Previlaged Access Management Engineer CyberArkJob DescriptionThis vacancy is for Privileged Access Management (PAM) Engineer skilled in CyberArk.Identity & Access ManagementDXCs Digital Identity connects customers, partners, employees and devices to data and digital services. Digital Identity provides measures to reduce risk and increase the security of digital assets. This directly benefits organizations by reducing the risk to organizational value and for individuals to financial loss and personal injury. Organizations generate more value and open new markets with Digital Identity services. Users get a better customer experience with improved data security and privacy protection.We are one of the few companies in the world that can provide end-to-end security solutions from expert advisory services to fully managed security operations. We can implement an integrated, enterprise-wide approach to protecting your enterprise, systems, endpoints, users, processes, applications and data effectively. We provide greater choices in implementing digital technologies, including cloud, mobility and advanced analytics.The successful candidate will be placed upon a pathway to allow them to develop into Privileged Access Management operations and solution.Responsibilities: Incident/ Escalated Incident ManagementAgree with Customer resolution of incidentsProcess improvementAccept transfers /elevationsResolve escalated IncidentsProcess performance managementOperations ManagementProactive Monitoring- Capacity & Performance Track service metric dataHandle Request for Change activityHandle preventive maintenanceProblem ManagementAnalyze incident trendsVerify/Control known errors and resolve problem casesCreate and Maintain problem Management Documentation as required (Root causes and corrective actions)Investigate Change Management activitiesIdentify, verify, and elevate New problemsCompletion of major Problem reviewsChange ManagementAssess impact, benefits and risk of ChangesManagement & Co-ordination of Change ImplementationCreate and maintain Change Mgt documentation as requiredMonitoring and Reporting on Change ImplementationClosing and Reviewing the Change RequestsPersonal skills and qualities:Good communication skills and customer centric focus - ability to communicate clearly and in a timely manner with all customers, partners and users, internal and externalGood analytical and troubleshooting skillsTeam player. Ability to collaborate and cooperate with members of team and members of other teamsUnderstanding of 24x7 mission critical enterprise computing environments and the impact of service disruption on a company s bottom lineAbility to pro-actively learn new technology, processes and other skillsAble to pro-actively search for solutions from knowledge bases, support documentation and other information.Keen interest in continual learning and professional developmentFlexible, self-motivated with the ability to work under pressure in an international and culturally diverse organizationIdentity & Access Management Engineer Forefront Identity ManagerJob DescriptionTechnical skills:In General:Security domain knowledgeKnowledge of IT Operations, infrastructure services support (Systems NT, UX, Storage, Backups, DB s or Network management), security incident and security processes Understanding of ITSM/ITIL processesDetailed knowledge and working experience with:- Assessing and troubleshooting CyberArk and other PAM solution installations- Assisting in the daily operations of CyberArk and other PAM solutions- Execution of daily tasks, support tickets, and provisioning tasks as assigned or routed via the ticketing system- Applies knowledge, skills and abilities to implement a process or procedure, timely and professionally.- Responsible for Privileged User account administration of various Windows and UNIX accounts using CyberArk components.- Integrating various platforms with CyberArk, such as different LDAP providers, Windows servers, UNIX servers, Databases and networking Devices.- Creating and Managing Safes, Platforms and Owners.- Central Policy Manager (CPM) policies management or redistribution.- Perform health check monitoring on all CyberArk severs to ensure consistent availability of the system to end-user.- Ability to document installation procedures, Standard Operating Procedures (SOP), etc.- Extensive experience with digital password vaulting solutions- Experience in Windows programming (.Net, VB Scripting, PowerShell, Administrative scripting) a plus- CyberArk Platform certification (Defender)- Basic understanding of high-availability (HA) and failover implementations for network infrastructure and server systems- Providing an overview of CyberArk and equivalent Privileged Access Management solution capabilities- Knowledge on CPM and PSM connector customization- Communicates project status and escalates issues as needed.- Execution of project tasks during engagement activities- Works on special projects as assigned.Education (degree) and professional experience required:University Degree in Computer Science, Computer Engineering, Electronics/ Electrical Engineering or equivalentOther requirements:Fluent in English languageCyberArk Certifications (Defender/Sentry)Preferred Security Certifications (CISSP, CompTIA Security+).,

Keyskills :
sapqualityaccrualsaccountancybalancestandard operating procedureshealth checkit operationsdata securitychange requestscomputer sciencecustomer centricdaily operationsspecial projects