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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Technical Support / Helpdesk,General / Other Software |
EmploymentType | Full-time |
Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industrys only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250 Communications Service Providers in over 120 countries, which serve more than 50% of the world s subscribers.Role SummaryTechnical Writer: Creates, develops, plans, writes and edits operational, instructional, maintenance or test procedures for paper, multimedia, web-based publications and user sites; may produce content for embedded user assistance technology. Conducts interviews with various users and technical staff to gather data for documentation. Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users. May document engineering processes and specifications. Recommends formats responsive to technical and customer requirements. Produces products that conform to the company documentation and quality assurance standards. Survey Tip: Employees whose primary responsibility is tracking documents and coordinating activities within product development, engineering services or manufacturing should be matched to Document Control Support (8331-8334) or Document Control Specialist (5301-5306). Employees whose primary responsibility is word processing text prepared by others should be matched to Administrative Support (9901-9904)..Key Responsibilities1. At least 10-12 years experience in technical writing with experience in Networking and Telecommunication projects2. Excellent communication skills and is detail oriented3. Experience managing documentation schedules, reviews, and approval processes4. Very good customer focus5. Experience in producing documentation plans and content plans6. Ability to multitask and work on multiple projects and maintain quality outputs7. Excellent written skills in English8. Familiarity with the SDLC and software development9. Very good to excellent experience in FrameMaker, RoboHelp, Adobe, SnagIT10. Good team player and willingness to learn11. University degree in Computer Science, Engineering or equivalent preferredJob Requirements1. At least 10-12 years experience in technical writing with experience in Networking and Telecommunication projects2. Excellent communication skills and is detail oriented3. Experience managing documentation schedules, reviews, and approval processes4. Very good customer focus5. Experience in producing documentation plans and content plans6. Ability to multitask and work on multiple projects and maintain quality outputs7. Excellent written skills in English8. Familiarity with the SDLC and software development9. Very good to excellent experience in FrameMaker, RoboHelp, Adobe, SnagIT10. Good team player and willingness to learn11. University degree in Computer Science, Engineering or equivalent preferredAccessibilityMavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you require any assistance, please state in your application or contact your recruiter.Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.,
Keyskills :
editingcontent managementframemakerword processinguser assistancetest procedurescomputer sciencedocument controlquality assurancetechnical writingservice providersproduct development