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service delivery analyst II

4.00 to 8.00 Years   Bangalore   07 Sep, 2021
Fidelity National Information Services, Inc
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaStatistics / Analytics
EmploymentTypeFull-time

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associates Degree Travel Percentage : 0%Service Delivery Analyst Pune/ Bangalore/Mumbai - 4-8 Yrs - JR0143999Are you curious, motivated, and forward-thinking At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamThis position is responsible for the day-to-day, business-as-usual, support of the Unix server environments. This includes the installation, configuration, and maintenance of the Unix environments.What you will be doingProvides technical support activities for a software production processing environment. Installs, maintains and supports application/source code and/or its components and subsystems including third party software. Detects, diagnoses and reports related problems. Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components. Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.What you bring:Experience: 4-8yearsJob Location: Pune/Bangalore/Mumbai

  • Communicates ideas both verbally and in written form in a clear, concise and professional manner appropriate to audience including executive levels
  • Requires a working knowledge of applications and utilities used by supported products
  • Skill in basic diagnostic techniques and corrective actions to resolve day-to-day problems
  • Ability to demonstrate interpersonal and teambuilding skills and manage conflict
  • Ability to understand and apply concepts
Added bonus if you have
  • Knowledge of FIS products and services
  • Knowledge of financial services industry
  • Knowledge of basic financial analysis principles and ratio
What we offer you
  • An exciting opportunity be a part of World s Leading FinTech Product MNC
  • To be a part of vibrant team and to build up a career on core banking/payments domain
  • Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities FIS is your final career step!
Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass,

Keyskills :
informaticaanalysiscustomer relationsdata analysisdeliveryteam buildingonline privacytechnical supportfinancial analysisfinancial servicescorrective actionsbehavioral trainingprofessional mannerspectrum management

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