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Service Desk/Customer Support- Voice

0.00 to 4.00 Years   Bangalore   02 Jan, 2023
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.5 - 6 Lakh/Yr
IndustryBPO / Call Center
Functional AreaTechnical Support / HelpdeskCustomer Service (International)
EmploymentTypeFull-time

Job Description

    • Excellent communication skills
    • Experience in using ticketing tools such as service now, remedy, control M will be added advantage
    • Analytical problem solvers who will understand issues and to resolve customer issues
    • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
    • Being proactive and show the utmost respect for customers time
    • Good time management, ensuring all contacts with customers add value
    • Ability to Multitask Computer skills
    • General support knowledge of Operating systems across various platforms, general
    • Productivity applications like MS outlook, MS excel, Lotus Notes etc.
    • Knowledge on basic concepts of networking, cloud computing.
    Call hidden_mobile,hidden_mobile,hidden_mobile

Keyskills :
lotus notescloud computing

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