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Service Desk Executive

3.00 to 5.00 Years   Bangalore, Pune   08 Nov, 2021
Job LocationBangalore, Pune
EducationNot Mentioned
SalaryRs 5 - 8 Lakh/Yr
IndustryBPO / Call Center
Functional AreaTechnical Support / Helpdesk,Customer Service (International)
EmploymentTypeFull-time

Job Description

hi,Greetings fromGett jobs recruitment firmWork from hometechnical support / service deskOpenings for International Voice Process for UK /US shiftTechnical Support - Min 2 yrs of exp in technical support voicetechnical support / service deskTECHNICAL VOICE -1) posses ability to learn and apply2)Excellent communication skills with strong focus on listening and probing3)Should have good knowledge of account maintenance, active directory and networking4)Well versed with ticket management & resolution processes5)Problem solving, customer focused and open to work in 24x7 environment6)Expertise in McAfee, Cisco Unity and Duo will be an added advantage7)Client interaction8)Excellent analytical skills9)Ability to make quick and accurate decision based on information available10)A team player with good verbal and written communications skill- sal upto - 5.3 lpa to 8.2lpa- Night Shiftcall Mounika - ********** Vinodhini -********** Shofiya -**********refer your friends also

Keyskills :
outboundservice deskcustomer serviceincominginternational call centerinternational voice processtechnical supportinboundtechnical salesit helpdesktechnical voiceuk supportcalling supportdekstop support

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