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Service Engineer - Jharkhand, Nasik, Aurangabad, bhuwaneshwar, Pune - Field

1.00 to 4.00 Years   Bangalore   12 Apr, 2024
MADHUS GARAGE EQUIPMENTS PVT LTD
Job LocationBangalore
EducationNot Mentioned
Salary< Rs 50,000 - 3.0 Lakh/Yr
IndustryAutomobile / Auto Ancillaries
Functional AreaMaintenanceService / Installation / Repair
EmploymentTypeFull-time

Job Description

    Job Responsibility:
    • Perform on-site repair, maintenance, and troubleshooting of wheel aligners, balancers, changers, lifts, AC recharger, Welding machines, paint booth and other garage equipment.
    • Conduct diagnostic tests to identify equipment malfunctions and determine appropriate solutions.
    • Ensure timely completion of service calls and adherence to service schedules.
    • Install new equipment and conduct commissioning procedures to ensure proper functionality.
    • Provide training to customers on the operation and maintenance of newly installed equipment.
    • Provide technical assistance to customers over the phone or through remote troubleshooting tools.
    • Offer guidance on equipment operation, troubleshooting techniques, and preventive maintenance procedures.
    • Establish and maintain positive relationships with customers, addressing their inquiries and concerns promptly and professionally.
    • Collaborate with the sales and customer service teams to address customer needs effectively.
    • Maintain accurate records of service activities, including service reports, work orders, and parts usage.
    • Submit timely reports on service activities, including completed tasks, parts used, and customer feedback.
    • Adhere to company and industry standards for quality, safety, and compliance.
    • Follow proper safety protocols and procedures while performing service activities
    • Generate sales lead through service visit.
    • AMC (annual maintenance contract) collection for machines after warranty period.
    Qualifications
    • Bachelors degree or diploma in Electrical, Electronics, Mechanical, Automobile Engineering, or related field.
    • Previous experience in servicing and repairing automotive workshop equipment is highly preferred.
    • Proficiency in diagnosing and troubleshooting mechanical and electrical issues.
    • Strong technical aptitude and problem-solving skills.
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • A willingness to travel extensively and work flexible hours as needed.
    • Valid drivers license and clean driving record.

Keyskills :
trainingmaintenanceinstallationtravelfield workautomobilealignmentserviceengineer

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