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ServiceNow Developer

5.00 to 8.00 Years   Bangalore   01 Dec, 2023
NTT DATA INFORMATION PROCESSING SERVICES PRIVATE LIMITED
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaApplication Programming / Maintenance
EmploymentTypeFull-time

Job Description

    Experience:Overall 6 yearsServiceNow:4 YearsModules managed in ServiceNow:Should have fair idea about all ITSM modules with good hands on experience inatleast below1.Incident Management2. Change Management3. Problem Management4. Request Management5. Configuration Management6. Knowledge Management7. Agent & NOW Mobile app customizationAdditional modules (good knowledge if not working experience)1. AMDB2. Release Management3. Survey Management4. Agile 2.05. Virtual Agent6. Artificial Intelligence7. Machine Learning8. Agent Workspace9. Walk-up experienceKey Areas:1. Strong in Integrations in ServiceNow. Should have done H2H Integrations (ITSM tool to ITSM tool bi-derectional), Tools Integrations (e.g. Splunk, Netcool, SNOW CMDB, Solarwinds, Truesight etc)2. Should have done/managed instance upgrades3. Should have good experience working on Domain Separated instance4. Should have interacted with ServiceNow via HI on case by case basisComponents worked on:1. Workflows2. Flow designer3. Service Portal4. Integration Hub5. Basic ones like Business Rules, Script Includes, Script Actions, UI Actions, UI Policies, Data Policies, Client Scripts, ACLs etcMinimum Certifications:1. ServiceNow Admin2. Certified Application Developer3. ITIL Foundation

Keyskills :
aclsdevelopmentportalserviceitsmscriptworkflowbusiness rulesservicenowactions

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