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ServiceNow IT Service Management Application Support Engineer

2.00 to 4.00 Years   Bangalore   28 Dec, 2020
Accenture
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

  • Project Role :Application Support Engineer
  • Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
  • Work Experience :2.5-4 years
  • Must Have Skills :ServiceNow IT Service Management
  • Good To Have Skills :Servicenow Tools Administration
      • Key Responsibilities : a-Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow b-ServiceNow platform development c-ServiceNow application d-Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow e-Applies innovative technical solutions to business and the application processes
      • Technical Experience : a-Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, CMDB, Asset Management, Change Management, Custom Development, etc b-Minimum 4 years of experience with Service-Now Worked on Service Now applications scoped and global applications c-Worked with 3rd party integrations d-Worked on Incident management, problem management, change management and knowledge management e-Troubleshooting Service Now performance issues Worked on ITSM, ITOM or HR, CSM
      • Professional Attributes : a-Excellent written and verbal communication skills b-Excellent analytical skills c-Excellent project management and time-management skills d-Strong problem solving skills e-Excellent teamwork and team building skills Minimum
      • Educational Qualification : Bachelors Degree in Computer Science, IT, Engineering, or related field
    • Additional Information : Involved in pre-sales, client demo and RFPs b-Mandatory:Certified System Administrator and Certifie
,

Keyskills :
sqlunixlinuxsql servertroubleshooting3rd party integrationsteam buildingproblem solvingtime managementcomputer scienceasset management

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