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Spanish speaking UiPath Support

4.00 to 9.00 Years   Bangalore   14 Mar, 2023
Gharondaa Advisors Private Limited
Job LocationBangalore
EducationNot Mentioned
SalaryRs 12 - 16 Lakh/Yr
IndustryIT - Software
Functional AreaApplication Programming / Maintenance
EmploymentTypeFull-time

Job Description

    Roles and Responsibilities
    • Provide guidance with process design.
    • Provide support and maintenance of UiPath based process automation in production
    • On Call Coverage
    • Coordinate with IT infrastructure teams to ensure the availability of automated business processes and resolution of any issues that affect the execution of bots.
    • Determination of root cause of incidents (configuration vs defect)
    • Liaison with appropriate teams for the development of corrective actions or viable workarounds to resolve incidents.
    • Provides for the ongoing operations availability and stability for RPA infrastructure such as servers, UiPath Orchestrator network and VM as per requirements and business directives.
    • Alert monitoring, reporting and escalations.
    • Understanding the existing process and have a deep understanding of the automation process to provide better support.
    • Deploy RPA components including bots, robots, development tools, code repositories and logging tools.
    • Support the launch and implementation of RPA solutions and assure the quality of the automation
    • Work withBusiness Analysts, Scrum Masters, QA Analysts, Product Owners, and other cross-functional resources to define and deliver business impacting projects.
    • Collaborate with development team members to ensure proper implementation and integration of the solutions.
    • Support deployments or troubleshoot production issues outside of work hours and participate in an on-call rotation as-needed.
    • Maintain current knowledge of relevant technologies and business processes.
    UiPath Support Requirements:
    • Should have knowledge of Spanish language.
    • Scheduling and monitoring bots in production.
    • Coordinating with IT infrastructure teams to ensure the availability of automated business processes and resolution of any issues that affect the execution of bots.
    • Publish a dashboard with bot execution results.
    • Co-ordination with business SMEs for process exceptions or failures of bots.
    • Maximize the utilization of runners (licenses) by scheduling the processes effectively.
    • Familiarity with UiPath and Microsoft Office Excel (Macros as well)
    • Knowledge of troubleshooting tools and techniques related to networks and systems i.e., remote access tools, windows support tools, connectivity tests etc.
    • Ability to read and understand code for diagnosis, escalation and other essentials.
    • General understanding of how web-based tools work and experience developing and consuming APIs.
    • Ability to understand the bigger picture from and overall integration architecture perspective.
    • Strong understanding of Orchestrator component (deployment, triggers, jobs execution, robots, process, queue)
    • Hands-on experience on UiPath studio and proven track record for deliver RPA process as an individual contributor.
    • Excellent problem solving/analytical skills and complex troubleshooting methods.
    • Self-motivated, able to work independently, and able to take initiative without always being directed.

Keyskills :
spanishsupport

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