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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Manufacturing |
Functional Area | Customer Service (International),Sales / BD |
EmploymentType | Full-time |
*Title: Specialist Customer ServiceAbout GLOBALFOUNDRIESGLOBALFOUNDRIES is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world s most inspired technology companies. With a global manufacturing footprint spanning three continents, GLOBALFOUNDRIES makes possible the technologies and systems that transform industries and give customers the power to shape their markets. GLOBALFOUNDRIES is owned by Mubadala Investment Company. For more information, visit www.globalfoundries.com.Introduction The Customer Service Representative (CSR) will be responsible for order management and providing customer service to our clients in addition to providing internal support to the regional sales team. This role will be a key interface between Sales, Planning, Technical Support and Customer to ensure customers requests related to orders and shipments are fulfilled to the best interest of the customers and the company. (KPIs: Accurate Order Entry with ZERO errors, Customer Satisfaction, Revenue Goal, AR, CRD, Backlog Management.)Job Responsibilities1.Customer Management:
Keyskills :
customer relationship managementms officefocal pointregional salescustomer portalpurchase orderscustomer serviceorder managementtechnical supportbackground checks