Sr. Manager Operations Banking collections

8.00 to 10.00 Years Bangalore 18 Oct, 2022

KeyResource Manpower Consultancy Private Limited Hiring For one point one solutions

Job Location	Bangalore
Education	Not Mentioned
Salary	Rs 8 - 12 Lakh/Yr
Industry	BPO / Call Center
Functional Area	Finance / Accounts / Tax
EmploymentType	Full-time

Job Description

Overall accountability for a span of 250 to 400seats operation of multiple customers withmultiple shift operations and multiple location.- To manage the operational activities andchallenges of allocated BPO divisions and ensureresources match workloads to provide costeffective, high quality service within agreed SLAsand timeliness.- Establish mechanisms to ensure enhancement inthe overall productivity, volume and competencelevels of the BPO division through strategicinterventions.- Create, mentor and lead an effective BPO team ofOperations Managers / Assistant Managers.- Build and maintain effective long-termrelationships with key members of the client team.- Be prepared to innovate and actively seek out-of-the-box solutions.- Will manage the processes independently andensure business profitability.- Will drive business and interfaces with the clients.- Product goals achievement- Identify opportunity for growth of the product andparticipate in transitions.Experience8 to 10 years (6 Years in a capacity of Manager andabove handling Tele-Collections) from 3 rd party BPOor captive centersLooking for immediate joiners only.If interested contactDeepthi hidden_mobile

Keyskills :
bposkip tracingcommunication skillsbankingitesoperations

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Sr. Manager Operations Banking collections

Job Description

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