| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Position Title:Sr. Support Engineer - PayrollLocation:BangaloreEmployment Status:Regular Full - timeExperience:3 - 4 yearsReports ToTeam Leader - SupportSalaryCommensurate with skillsPosition Purpose Greytip Software is India s largest provider of cloud HR & Payroll software solutions. With a customer base of over 6500 we touch the lives of 800 , 000 employees daily. Our mission is to improve people centric practices and performance in SMEs (Small and Medium enterprises) through our cloud solution , greytHR We are looking for a passionate and customer focused individuals who will be responsible for implementing the greytHR application and ensuring successful project outcomes for our clients. Duties & Responsibilities: Support clients on phone , email or remote support tools in using and deriving maximum value from the applicationAcquireand maintain a comprehensive understanding of greytHR - in terms of usage , configuration , implementation and value Proactivelybuild strong customer relationships Understandclient requirements , configure the greytHR application to address these requirement , port client data , provide user training and support the client in implementing the application in their organization in a time bound and professional mannerSolutionize either through configurations or workarounds to address client specific requirementsDevelop competence in the use of all the information systems used in the implementation of the application.Ensureall project related activities are completed so as to enable the organization to continuously track and improve the support processQualifications & Skills: Graduate with 15 years (10 2 3) of formal education preferably from a commerce background3 years of experience in a customer support role in Payroll with high client interaction preferably with domestic clientsExcellent communication skills - both verbal and written Excellentclient handling skillsDomain knowledge in Indian HR / Payroll is mandatoryThorough knowledge of Indian Payroll statutory compliances will be an advantageExcellent verbal and written English communication skillsExcellent skills on effective telephone and email communicationApart from English , familiarity in either Hindi , Tamil , Telugu or Malayalam will be an advantageHighly Customer Focused with ability to listen and engage customers to achieve desired outcomesHigh degree of patienceGood problem solving skillsMS Excel skillsWilling to work weekends and holidaysWilling to stretch during high volume periods (Month , Quarter and year ends)Benefits: Competitive salaryGreat team members & energy filled work environmentOpportunity to be involved in high impact work and progressive learning environment,
Keyskills :
troubleshootinglanoperating systemsswitchesuser trainingcustomer focusproblem solvingpayroll softwareequipment supplyclient interactionnetwkingremote suppcustomer suppinfmation systemscommuni