Supervisor - Order Management

Job Description

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Aruba is redefining the IT EDGE . Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with the combined power of compute, context, control and secure connectivity.
• Provides direct day-to-day supervision for a team (10+) of leads and support level individual contributors providing general and administrative support for sales processing and order fulfillment for an organization
• Ensures proper and timely execution of processing activities for assigned team across multiple areas, including creating quotes, performing pricing, registering information, and producing documentation, order execution, billing and invoice production and configuration of order systems to meet client requirements
• Manages headcount, deliverables, schedules, and costs for assigned team and unit, ensuring that resources are appropriately allocated, and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps
• Communicates activity status and escalates issues to direct managers, program managers, and internal and external sales partners. Interacts with and engages internal and external partners and suppliers to ensure expectations regarding deliverables, product quality, schedules, and costs are met; ensures that team members are effectively communicating and collaborating with internal and external resources
• Proactively identifies opportunities for process improvement and cost reductions opportunities
• Provides immediate people-care management for assigned team members, including hiring, setting, and monitoring of annual performance plans in accordance with organization directives, coaching, and career development
• Ensures that proper knowledge and career development tools are in place to support ongoing team member and process development.
• Manages administrative tasks to create and maintain an efficient work environment
• Metrics reporting & analysis of key improvement areas
• Accountable for ensuring adherence to compliance, standard process, and procedures always
• Responsible for driving mitigation plan for Business Control Audits
• Manage transitioning of business into team and implementation of account specific productivity improvement initiatives
Knowledge and Skills:
• Strong leadership skills, including coaching, team building, and conflict resolution
• Strong people management skills, including managing teams within scope of responsibility as well as outside sphere of direct control.
• Project management skills including time and risk management, resource prioritization, and project structuring. Analytical and problem-solving skills
• Ability to manage human capital across multiple teams and locations to drive workforce development and achieve desired results
• Business acumen, technical knowledge, and extensive knowledge in Order management (Quote to Cash) and systems
• Strong multi-tasking and prioritization skills
• Good understanding of company s policies and processes
• Utilizes the expertise of others as necessary Strong qualitative and quantitative analytics and data modelling skills.
• Strong analytical thinking, analysis, data modelling, and problem-solving skills.
• Strong communication skills (e.g., written, verbal, presentation)
Education and Experience Required:
• First level university degree mandatory.
• Typically, 8+ years of related work experience
• 2+ years of people management/supervisory experience
• Project Management & Order management Supply chain experience desired
If you are Good at partnering, innovating, and making things happen Good start, you are aligned to our core values! Holding a Bachelor or master degree in Computer Science, Computer Studies, Information Security (or equivalent combination of education and experience) Experienced in working in a risk management, audit, security or technical delivery role able to work self-motivated in diverse, multi-national and virtual environmentsJoin us and make your mark!We offer: A competitive salary and extensive social benefits Diverse and dynamic work environment Work-life balance and support for career development An amazing life inside the element! Want to know more about it Then let s stay connected!https://www.facebook.com/HPECareershttps://twitter.com/HPE_CareersHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and growtogether.hidden_mobileThis role has been designated as Edge , which means you will primarily work outside of an HPE officeHPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status,

Keyskills :
supply chainpeople management skillsstatements of work sow