Support Delivery App Manager

Job Description

About FlipkartFlipkart is India s largest e-commerce marketplace with a registered customer base of over 150 million. In the 10 years since we started, Flipkart has come to offer over 100 million products across 120+ categories including Smartphones, Books, Media, Consumer Electronics, Furniture, Fashion and Lifestyle.Launched in October 2007, Flipkart is known for its path-breaking services like Cash-onDelivery, No-Cost-EMI and 10-day replacement policy. Flipkart was the pioneer in offering services like In-a-Day Guarantee (65 cities) and Same-Day-Guarantee (13 cities) at scale. With over 1,20,000 registered sellers, Flipkart has redefined the way brands and MSME s do business online.Designation - Program ManagerProvide technical support to all applications and resolve issues. Secure clear possession of problem identification, its analysis, impact analysis and solutions Evaluate all problem and impact analysis and recommend solutions and workarounds, Prepare management report to review same for precision and totality of contents. Assist representatives from counterparts of application and resource planning and comprehend all business requirement and prepare documents. Coordinate with development team and provide support to all onshore and off shore sites. Develop and maintain all multiple interfaces for customer applications. Supervise everyday requests for matters related to growth, resources and vendors and resolve issues related to production and development Administer all upcoming plug-ins, new service packs and versions and ensure effective implementation to provide better services. Assist Vendor product/partners to resolve issues related to technicalities and infrastructure. Develop and update all documentation pertaining to trainings of supportive skills and provide training to customer groups in execution of these tools. Analyze all requirements, prepare use cases and supervise project plans. Coordinate with vendors and other business users and provide technicalassistance for all applications. Administer all implementation issues and generate short-term resolution, as well as long term preventive measures for development. Manage teams to update/groom resources and resolve all problems.Posted On :Designation - Program ManagerProvide technical support to all applications and resolve issues. Secure clear possession of problem identification, its analysis, impact analysis and solutions Evaluate all problem and impact analysis and recommend solutions and workarounds, Prepare management report to review same for precision and totality of contents. Assist representatives from counterparts of application and resource planning and comprehend all business requirement and prepare documents. Coordinate with development team and provide support to all onshore and off shore sites. Develop and maintain all multiple interfaces for customer applications. Supervise everyday requests for matters related to growth, resources and vendors and resolve issues related to production and development Administer all upcoming plug-ins, new service packs and versions and ensure effective implementation to provide better services. Assist Vendor product/partners to resolve issues related to technicalities and infrastructure. Develop and update all documentation pertaining to trainings of supportive skills and provide training to customer groups in execution of these tools. Analyze all requirements, prepare use cases and supervise project plans. Coordinate with vendors and other business users and provide technicalassistance for all applications. Administer all implementation issues and generate short-term resolution, as well as long term preventive measures for development. Manage teams to update/groom resources and resolve all problems.Open Positions :1Posted On :01-Jan-1970Skills Required :Program Management - IT, Project Manager, Application Support ManagerPosted On :Program Management - IT, Project Manager, Application Support ManagerLocation :Bangalore,KarnatakaPosted On :Bangalore,KarnatakaEducation/Qualification :BE/MCAPosted On :BE/MCADesirable Skills :Java, LAMP, Coding experiences, 3rd party product managementPosted On :Java, LAMP, Coding experiences, 3rd party product managementYears Of Exp :9 to 12 YearsPosted On :9 to 12 YearsApply Back Recruiter4 && companyCommonConfiguration.enableNoOfPeopleApplied==true) || ( job.noOfApplications > 4 && companyCommonConfiguration.enableLastAppliedOn== true) >4 && companyCommonConfiguration.enableNoOfPeopleApplied==true) ng-align-tags11:companyCommonConfiguration.enableLastAppliedOn==false|| companyCommonConfiguration.enableLastAppliedOn==false} > 93 people have applied for this job4 && companyCommonConfiguration.enableLastAppliedOn== true ng-align-tags:(companyCommonConfiguration.enableNoOfPeopleApplied==false|| companyCommonConfiguration.enableNoOfPeopleApplied==false) ||(job.noOfApplications Last applied : 16 hours agoTo:Enter comma separated emailsPlease enter at least one email Please enter a valid email address From:Please enter the from email addressPlease enter a valid email addressSubject: Please enter the email subjectHi,Job Title : Support Delivery App Manager Location : Bangalore,Karnataka Mandatory Skills : Program Management - IT, Project Manager, Application Support Manager Experience : 9 to 12 Years You can view the details of the job and apply hereSend Email Cancel,

Keyskills :
use casesimpact analysistechnical supportresource planningprogram managementapplication supportconsumer electronicslampemail