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SW (Tech) Support Engineer

5.00 to 7.00 Years   Bangalore   03 Mar, 2023
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryEngineering / Construction
Functional AreaTechnical Support / HelpdeskGeneral / Other Software
EmploymentTypeFull-time

Job Description

    As a Software Support Engineer, you will be responsible for understanding and learning the Product domain and Software.You are required to support the software team for multiple products and utilize your experience to build technical capability within the team.As a Software support engineer, you need to interface with multiple stakeholders each with different disciplines and work in a matrix organization.Prior Application support with a degree in electronics preferable.Knowledge of semi conductor industry or having worked in a semi conductor industry based company will be an added advantage.Understanding of Java or java based technologies ( there will be no coding involved in the job role)Job Requirements :5-8 years of experience in SW technical support team in complex systems, as Tier 3 or experience in DevOps/QA/Application interested in support roleBachelors Degree / Master degree in Engineering with CE /EE background and 6+ years of experience will be an added advantageExpected to be proficient in complex systems troubleshooting and provide technical support.Willingness to travel upto 40%Ability to multitask, prioritize, and manage time effectivelyExpected to be good at problem-solving and troubleshootingDedicated and Self motivated to drive internal projectsWillingness to be flexible in working hoursTeam player with good communication and collaboration skillsExcellent English - verbal and writtenProvide timely communications on significant issues or developments and support team members to deliver on expectationsProven experience in learning and understanding multi-disciplinary, large scale systems.Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.QualificationsEducation:Bachelors DegreeSkillsCertifications:Languages:Years of Experience:2 - 4 YearsWork Experience:Additional InformationTravel:Yes, 50% of the TimeRelocation Eligible:Yes,

Keyskills :
troubleshootingnetworkinglanoperating systems

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