System Operations Lead

Job Description

About Zeta :Co-founded by Bhavin Turakhia (CEO) and Ramki Gaddipati (CTO), Zeta is on a mission to make digital payments easy, inclusive and valuable for corporations, employees and merchants globally. Our products revolve around the key idea that spending and receiving money should be easy, fast, and trouble-free.Zeta is a modern banking tech company providing Modern Core and Processing for Financial Institutions and Embeddable Banking for fintechs and distributors. Zeta s offerings comprise -Tachyon Suite - A modern suite comprising core banking, credit and debit processing, prepaid hosting and loans, all integrated with a mobile app that enable banks to provide a neobank experience, sell more loans and reduce fraud.Fusion - An Embeddable Banking platform that enables banks to provide APIs and SDKs to fintechs, neobanks, distributors and enable them to embed prepaid, credit, debit and loan products within their apps and experiences.Enterprise Payments Tech - A cloud-native, API first, mobile-ready platform that enables banks and issuers to develop, run, & manage modern T&E, Gifting, RnR, and Benefits solutions. The modular and versatile nature of the platform allows issuers to build customised solutions and modern experiences for their customers.Zeta currently provides its platform and products to BFSI issuers in India, Asia, and LATAM. The product offerings are used by banks like RBL Bank, IDFC First Bank and Kotak Mahindra Bank, 14000 corporates and over 2 million users. Zeta is a SOC 2, ISO 27001, ISO 9008, PCI DSS certified company. The company has over 500 employees and clocks over 1 million transactions per day.Zeta was awarded the best B2B platform and the best Payment App at the Payments and Cards Summit 2018. The company was also recognised as one of India s most innovative product companies at NASSCOM Emerge 50 awards 2017 and was named the Fintech Rising Star for 2017 by the India FinTech forum.What is the job like

• Develop a deep understanding of various applications and their components used in the business applications ecosystem within the organization.
• Understand and deploy various configuration options in enterprise applications basis organizational needs and specifications.
• Work with OEMs/TSPs to understand best practices of using their products.
• Work with training teams to help in creating training material.
• Assist in evaluating applications and their functionality.
• Assist in creating POCs and Sandboxes.
• Maintain and manage various integration interfaces between various business applications, manage middleware software.
• Help in creating and maintaining documentation.
• Analyze problems, diagnose, and facilitate fixing bugs when required.
• Proactively monitor environments and applications.
• Ensure license compliance at all times.
• Work with the Procurement team to ensure renewals happen on time.
• Track Usage patterns for cost optimization

Who should apply for this role

• Preferably B.E. or B. Tech in computer science.
• Experience is technical management / administration of enterprise applications.
• Experience in administration of productivity / collaboration applications such as Atlassian products, Microsoft Products (ERP, Sharepoint), Productivity tools like Enterprise Chat, Google Workspace, LMS.
• 10 to 12 years of experience in (at least 6-8 years of relevant experience)
• - A tech enabled startup (preferable)
• - Product companies system integrators
• - Someone who has worked in large corporates managing productivity software.
• Problem solver and an attitude to learn.
• Go getter and who loves challenges.
• Excellent communication and presentation skills (both oral and written).
• Team Management.
• Strong Stakeholder Management skills.
• Vendor Management and negotiation skills.

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Keyskills :
financial institutionsiso 27001core bankingcost optimizationsystem integratorsmicrosoft productspresentation skillstechnical managementbusiness applicationsproduct offeringspci dssproductivity tools