skillindiajobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Team Lead

3.00 to 5.00 Years   Bangalore   26 Oct, 2023
Infosys Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Manage tickets received through workflow management system from initiation to closureProactively assist business stakeholders and ensure timely reporting of process findingsAbility to follow complex procedural instructions in EnglishWork with cross functional teams to extract information, understand issues, identify solution and document findings for all premium customersExecute work independently with an understanding of the business and operations objectives. Maintain, Analyse and report issues related to the process to the client on a timely mannerCreate dashboards, and new reporting formats as per business needs using the tools as provided by the clients. Implement best practices to enhance processResponsible for performance management, reporting and client managementMaintain and promote a positive attitude while achieving targets as per the agreed SLA. o End to end process Knowledge along with the responsibilities listed belowIncident ManagementAnalytics and reporting with high accuracyProcess and performance ManagementTransition coordinationKnowledge ManagementCustomer Interaction and GovernanceHigh impact communicationStrong Problem solving and Decision making skillsAttention to detailEntrepreneurial skillsProject Management Skills,

Keyskills :
high impact communicationproblem solvingclient managementmanagement skillsmanagement systemproject managementincident managementworkflow managementknowledge managementcustomer interactionperformance managementenglishclosurebusinessanalytics

APPLY NOW

Team Lead Related Jobs

© 2020 Skillindia All Rights Reserved