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Telecom Jobs

Team Lead/Consultant-Telecom Operations

7.00 to 11.00 Years   Bangalore   16 Jun, 2021
Accenture
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Skill required: Telecom Operations - Network Operations & Service ManagementDesignation: Management Level - Team Lead/ConsultantQualifications: BEYears of Experience: 7-11 yearsYou will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs and accelerate sales cycles.The Telecom Operations team is involved in developing structures, processes, and capabilities for managing and monitoring telecommunications networks.In Network Operations & Service Management, you will be responsible for developing structures, processes and capabilities for managing and monitoring computer and telecommunications networks.What are we looking for We are looking for individuals who have the following skillset:

  • Change Management
  • Network inventory Configuration and Management
  • Network Operations Center (NOC)
  • Ability to establish strong client relationship
  • Commitment to quality
  • Ability to manage multiple stakeholders
It would be a value add if you are proficient in:
  • Operations Management
Roles and ResponsibilitiesAs a team lead you will be expected to:
  • Understand and effectively manage the teams governance and performance
  • Understand the level of risk & propose mitigation plans and partner with other support teams to resolve requests/issues in a timely manner
  • Clearly communicate team goals and deliverables and keep the team updated on changes
  • Coach team members and provide the first level advice on procedures/methods
  • Solve increasingly complex problems & effectively delegate to develop and groom team members for succession planning
  • Maintain client relationships interface through regular connects and emails
  • Understand client priorities and problems & help translate actions for the team
  • Use innovation to identify opportunities to optimize processes, decrease costs and increase client value
  • Use data analytics and story-telling techniques to enhance the client journey
Please note this role may require you to work in rotational shifts.,

Keyskills :
environmental impact assessmentdata analyticscustomer servicebusiness processservice managementnetwork operationsstatements of work sow

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