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Team Lead Operations

2.00 to 7.00 Years   Bangalore   16 Mar, 2021
EXPERTCALLERS SOLUTIONS PRIVATE LIMITED
Job LocationBangalore
EducationNot Mentioned
SalaryRs 3.5 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

Job Title: Teamlead OperationsMinimum of 2 years experienceas TL in International Customer SupportPurpose & Description:A Team Leader leads, monitors, and supervises a group of employees to achieve goals that contribute to the growth of the organization. Team Leaders motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility.Roles & Responsibilities:

  • Managing the day-to-day activities of the team.
  • Motivating the team to achieve organizational goals.
  • Developing and implementing a timeline to achieve targets.
  • Delegating tasks to team members.
  • Conducting training of team members to maximize their potential.
  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
  • Conducting quarterly performance reviews.
  • Contributing to the growth of the company through a successful team.
  • Creating a pleasant working environment that inspires the team.
Academic qualifications & Work Experience:Bachelors degree preferred with 2+ years experience in HR ER5 days working, 2 days offFor more details call Sathish 9113991664Refer Your Friends

Keyskills :
customer carebpocustomer supportcustomer serviceinternational bpocall center operationsteamlead

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