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team leader collection

2.00 to 7.00 Years   Bangalore   17 Feb, 2021
Conneqt Business Solutions Limited
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.5 - 3.5 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

Role statement (summary of the role in 1 or 2 sentences):Monitoring, track X Bucket as per SLA guidelines & ensure effective implementation of processCore Responsibilities:

  1. Understanding of the collections policy and effective implementation
  2. Ensure all the SLA is been met and adhered to
  3. Monitoring & managing X Bucket Portfolio for his specified branch/geography
  4. Conducting detailed Reviews with the team (CRE) on a Daily/Weekly/Monthly basis ensuring targets assigned are met
  5. Ensuring audit compliance is met as per guidelines
  6. Track 100% visits been conducted by the CRE and the same is recorded on system
  7. Need to ensure the collected payments are deposited and credited into the customers accounts within the specified TAT
  8. Ensuring Zero% gap in the review mechanism
  9. Need to ensure daily allocation is been done to all CREs and the accounts are uploaded on their respective Hand Held Machines
  10. Ensuring that CRE are collecting the correct phone numbers from the field and the same is been collated by their respective TL and send to Call Centre / Regional Coordinator
  11. Responsible for ensuring all accounts are allocated within the team, area and no contracts are lying unallocated
  12. Sending daily field feedback to State Heads
Competencies:Knowledge:
  1. Awareness of the Client process
  2. Understanding of the nuances of Collections
Skills & Abilities:
  1. Ability to plan, optimize collection through allocation of work as per resource available
  2. Ability for Cross functional interactions & co ordination
  3. Ability to monitor the team closely
  4. Process orientation & decision making skills
  5. Ability to navigate & handle challenges
Other attributes
  • Job Location: 2nd Floor | Krimson Square |31/9 Roopena Agrahara Near Silk Board Flyover Bengaluru 560068
  • Start Date: 17-Feb-2021
  • End Date: 28-Feb-2021

Keyskills :
qualityscarvescoachingbatikshawlswearable artslashiborisilkblock printinglinenfeltingwoolcustomer relationssales

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