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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Media / Dotcom / Entertainment |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Tech Engineer Tech Engineer - Solutions Infini Solutions Infini Tech Engineer Job Description We are looking for a Technical Support Engineer to provide enterprise - level assistance to our customers. You will be responsible to diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Required Experience Level: 1 2 years Education: Graduate No. of Positions: 2 Responsibility Provide client support on technical issue via email / telephone or other support systems Help Clients to set - up the systems or resolve issues Troubleshooting of the system and network issues Logging of client queries Analyse call logs to spot trends and underlying issues Resolve issues within the SLA defined Maintaining and monitoring the application Requirements Ability to work independently and efficiently Being prompt while resolving issues Detail oriented Proficient in internet and related applications such as Email clients, FTP clients & Web browsers Good working knowledge of Linux Good communication Open to rotational shifts Tech Engineer X Close Sign in to your account SIGN IN X Close Sign up to start your FREE trial CREATE ACCOUN,
Keyskills :
email clientsclient supportsupport systemsresolving issuestechnical supportftpslasetlinuxemailprompthardwaresoftwarediagnosebrowsersmonitoringenterpriseinstallationcommunicationMac Mail