Technical Consultant - SAP Concur

Job Description

Requisition ID: 277507Work Area: Consulting and Professional ServicesExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCOMPANY DESCRIPTIONSAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it s the best-run businesses that make the world run better and improve people s lives.SAP Concur is the world s leading provider of on-demand employee spend management services. SAP Concur helps organizations control costs by uniting online travel booking, automating expense claims, and streamlining invoice processing. SAP Concur has a suite of award-winning on-demand services allowing companies to get up and running quickly so they can focus on what s most important. By automating and optimizing business processes, SAP Concur delivers actionable business intelligence and rapid ROI, helping companies increase efficiency, control employee spend and drive down operational costs. SAP Concur s Travel, Expense and Invoice solutions are trusted by thousands of companies and reach millions of employees worldwide.Position Description:A Technical Consultants who assist customer and SAP Concur project teams in implementing Concur travel and expense management SaaS applications. Organizationally, STS is part of the global services group within SAP ConcurThe Technical Consultant s role is to install, configure, integrate, and test SAP Concur software for SAP Concur Hosted implementations. Responsible for the technical configuration of customer specific environments, including all integration interfaces and technical settings. Working in tandem, and collaborating with, the project manager and the SAP Concur Project Team, the Technical Consultant completes project milestones, builds the environments, provides client knowledge transfer, assists in integration work, and transitions the client to their Production environment.In the first 12 months you will deliver:

• Provide technical expertise on integration, feeds, loads and extracts
• Handle the setup and scheduling of all interfaces and system jobs
• Provide technical expertise on SSO (single sign on), Working directly on SAP Concur s database
• Be a technical resource on a project and Helping with system performance related issues
• Spin-up to prepare the new system for configuration
• FTP/PGP setup with client secure data exchange method for automated integration
• Setting up jobs within the system (imports/extracts/Credit cards )
• Testing and advising on imports Employee, list and other imports troubleshooting
• Testing and advising on the use of SAE file how to get the right data in to client s financial system
• Security adjustments whitelisting of concur on client s side for best possible experience
• Purge moving system into production ready status, getting rid of all test data within the system
• Direct R/W access to Expense DB troubleshooting, updating, changing data, clearing hierarchies etc.

In order to accomplish this, you will need to:

• Maintain all environments throughout the lifecycle of an implementation (Test, Development, Production). Ability to lead client training and knowledge transfer sessions
• Configure all interfaces ERP, Employee, Credit Card, EFT. Perform general issue troubleshooting and resolution, including escalations to Development
• Communicate best practice recommendations based on prior experiences, and effectively troubleshoot and solve client issues caused by unique client circumstances or software/hardware issues
• Support client s testing cycles research complex customer problems, issues, and circumstances and provide recommendation, alternatives and risk assessments to project manager
• Responsible for the version control of testing environment and for the migration of configurations to production. Liaison with client team members and SAP Concur internal resources to ensure understanding and clear communications
• Ensure completion of deliverables, managing schedules, meeting milestones, and ensuring creative/technical success. Develop and maintain technical product knowledge
• Provide contributions to SAP Concur project methodology and document library, which includes development of new documents/processes as well as updating existing documents/processes
• Communicate consistently and regularly client issue status and progress with the Project Manager

What do you need to bring:

• Bachelor s degree or equivalent technical work experience
• Minimum 3-6 years of experience in integration, and/or implementation of cloud based SaaS environments
• Strong working knowledge of flat file, XML files, and web service integrations
• MS SQL skills strongly preferred
• Experience with FTP and PGP file encryption (or similar). Experience with SSO technologies, IDP and/or SP-Init. Experience with ERP or HR systems
• Project management experience and basic accounting principles knowledge a plus

Working environment (where major activities are carried out):

• Working Time US hours (Eastern Standard Time) 6 PM to 3 AM IST
• To launch your career with an organization whose products have a real positive impact on people s lives, apply today and see where your journey takes you

WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you re searching for a company that s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.SAPS DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ).Successful candidates might be required to undergo a background verification with an external vendor.Additional Locations: Job Segment: SAP, ERP, Consulting, Developer, Technology, Research ,

Keyskills :
ERPEFTDevelopmentProductionDB troubleshootingupdatingchanging dataclearing hierarchiesEmployeeCredit CardTest