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Technical Consulting Engineer - AAA/ VPN/ Firewalls/ Cisco ASA/ Firepower/NGFW Technology

4.00 to 9.00 Years   Bangalore   31 Oct, 2022
Cisco Systems, Inc
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareSales / BD
EmploymentTypeFull-time

Job Description

    Provide Tier4 level consultation/troubleshooting on complex and rare network topologies with mixed media protocols to Large Enterprise Cisco customers in NGFW technology. Work on complex problems where analysis of situations requires in-depth evaluation of factors. Provide systems/product training to customers, and contributing towards building a knowledge base for customer support and internal partners. Focal point for high impact, large account problem resolution. Collaborate with VARs, OEMs, end-users, and internal engineering departments to drive quality into the product. Interacts with Technical leaders / Development partners within Cisco and with customer end technical leads. Who Youll Work With CX is a team of extraordinary technical guides whose #1 focus is to deliver premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.The Cisco Security team works on complex, challenging issues with some of Ciscos top customers. Its a superb opportunity to master the latest technology and products, while working with a technically diverse and encouraging team. Grow your skills in a dynamic, team oriented environment and join some of the industrys brightest minds in deploying and supporting todays most advanced Internet technologies. Who You Are Skills/Competencies: Experience in Cisco Security Technologies like Firewall and Firepower. Expertise in troubleshooting complex Security related issues. Excellent knowledge of Cisco ASA, Firepower. Customer facing experience is mandatory. Good communication skills and ability to convince and build social relationships. Ability to work with a multi-functional and geographically diverse team is expected. CCIE Security Desired. Solve problems creatively and multi-task in a fast-paced and rapidly evolving environment. Ability to Assertively communicate and demonstrate Technical Leadership on Troubleshooting scenarios, especially over Webex / telephonic customer conversations.,

Keyskills :
printer fleet managementcisco asamixed mediafocal pointsmart citiesccie securitycisco securityknowledge basecustomer supportlarge enterprise

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