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Technical Manager for Bangalore - Lubricant or Petrochemical Industry

5.00 to 10.00 Years   Bangalore   05 Oct, 2021
Job LocationBangalore
EducationNot Mentioned
SalaryRs 10 - 12 Lakh/Yr
IndustryChemical / Plastic / Rubber / Glass
Functional AreaCustomer Service (Domestic),Pre-Sales
EmploymentTypeFull-time

Job Description

  • Suggest the right products by adopting a consultative approach
  • The candidates should have through knowledge of running field trials and troubleshooting
  • Develop support for customers to levels that meet or exceed established service expectation of customers
  • Identify, evaluate and propose new customer opportunities
  • Ensure all customer needs are communicated to R&D
  • Ensure all Channel Partners/ Industrial Customers are updated on all products
  • Ensure Channel Partners /Industrial Customers are able to offer adequate product support for new product introductions
  • Identify customer service training needs and ensure that they are fully met Conduct technical service training courses as required
  • Ensure customer queries and complaints are handled promptly and efficiently
  • Ensure all field reports are properly and timely completed and shared with the management
Key Requisites:
  • Must be well versed with application of Lubes in Industrial and Automotive segments
  • Posses good communication skills (verbal and written)
  • Effective presentation skills Excellent customer service, problem solving and organizational skill Detail oriented and able to multitask
  • Willingness to travel extensively as required

Keyskills :
industrialtechnicalautomotivelube

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